Patricia A. Jemery

3 Emerald Run

Ocala, FL 34472

352 – 680 – 0336

Jemery_Secretarial_Service@embarqmail.com

Profile:

Experienced multitasked administrative professional with a successful work history.  Valuable blend of skills in correspondence, writing, scheduling, and record keeping.  Diplomatic and confidential.  Quick to assimilate new information.  Computer literate with Microsoft Office, Quicken, Timeslips, CD Plus, Alliance, Kronos.

Employment:

Staff Assistant IV                                                                                                        2/2005 -Present 
Marion County Board of County Commissioners 
Ocala, FL 34471

Provide advance administrative and secretarial support for the program director, supervisory and management staff of the department.  Perform a variety of duties of a moderately complex to highly complex nature.  Assignments typically involve maintenance of administrative support details.  Duties include but not limited to preparing Agenda, Minutes, attending Code Enforcement Board hearings, record such hearings and provide transcripst of hearings.  Answer phones, filing customer service, recording documents for liens.  I perform many other duties as required and/or requested.

Secretary/Office Manager                                                                                        10/2002 – 7/2004
Pest Environmental
Ocala, FL 34482

Responsibilities included but not limited to answering phones, customer service.  Input new customer information into Service Pro Program and FMC Program.  Input daily accounting information for the Ocala Branch Office, which includes completing appointments, posting payments, data entry of daily work and amount of chemicals used, and daily accounting.  Setting up new customer files and employee files, maintaining the old files.  Setting and printing technicians daily work schedules and mapping out their routes.  Use of Microsoft Word, Excel, and Outlook on a daily basis,  Typing of letters, and proposals as well as many other memos and reports to the corporate office.  Many other duties and responsibilities as required.

Secretary/Administrative Assistant                                                                         4/2001 – 6/2002
Endicott College      
Beverly, Ma 01915

Provided Administrative support to four Program Directors and the Vice President and Dean of the School of Graduate and Professional Studies,  Implemented student database, letters, and student evaluation of instructors.  Created and implemented a systematic procedure for maintaining and ordering desk/instructor copies of books as well as placed orders through the book store for our students.  Utilizing Microsoft Word, Excel, Access, Outlook, and Front Page.  Designed many informational flyers, forms, and the Graduation brochure for our Graduation ceremony. Obtained and designed course and class schedule for the department brochure for mailing to current students and public mailings.  Set up and complete dining request for information sessions and meetings.  Completed e-mail inquiries as well as walk in registrations and inquiries.  Mailings of information to inquiries.  Answered phones, filing.  Use of many Office machines and many other duties and responsibilities as required.

Office/Legal Assistant                                                                                               10/1998 – 7/2001
Barbara C. Younger Attorney at Law
Danvers, Ma 01923

Responsibilities included but not limited to answering phones, scheduling appointments, transcribing dictation, invoicing, and preparing and finalizing agreements and affidavits.  Use of Microsoft Office, Excel, Access and merging of documents with client database.  Use of Time Slips Program for invoicing.  Use of Quicken for maintaining client funds account and business account.

Office Manager                                                                                                              1/1994 – 1/1999
New England Alive   (closed)
Ipswich, MA 01913

Education:

Motivation Department                                                                                                      1990 – 1992
North Shore Community College
Beverly, MA 01915

Enrolled in Business related courses.  Obtained Service Awards for my accomplishments in support of programs sponsored by and for members of the Association.  While attending classes I worked for the Work-Study Program in the Financial Aid Office performing many office tasks.

Certificate of Achievement                                                                                                 1997 – 1998
Salem Job Training
Salem, Ma 01970

Completed advance word processing training program with classes in secretarial procedures, general office skills and business math.

Skills:

Word Processing     Excel     Access     Outlook     Data Entry     T ime Slips     Smart Biz Service Pro     Web Page     Filing     Phones     A/P & A/R     Office Management
Mailing List     Transcription     Payroll     Bookkeeping     HR Duties
Appointment Scheduling     Travel Arrangements